GrowthX Analytics Pvt. Ltd. ("we", "us", "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, share, and protect your personal data in compliance with applicable data protection laws and the Facebook App Review Process.
By using the GrowthX Marketing API (the "Service") or accessing our platform, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms outlined in this policy, please do not use the Service.
Information We Collect
A. Personal Data
We collect personal data that you provide to us directly or indirectly when using the GrowthX Marketing API, Facebook Login, or interacting with our platform:
- Authentication Data: Information like your name, email address, Facebook ID, profile picture, and any other information you provide via Facebook Login.
- Contact Information: Email, phone number, address, and communication preferences.
- User-Generated Content: Any posts, captions, images, or videos that you create, schedule, or interact with on the platform.
- Technical Data: We collect data about your device (e.g., IP address, device type, browser version, operating system) and your interactions with the GrowthX Marketing API (e.g., timestamps, API usage).
- Cookies and Tracking: We use cookies to enhance the user experience and for analytical purposes.
B. Special Categories of Data
In some cases, we may also collect sensitive personal data, such as:
- Sentiment Data: Sentiment scores, generated from content interactions, may include personal opinions or sentiments inferred from your posts or interactions.
C. Data from Third Parties
We may collect data from third-party services when you integrate or link to your social media accounts (e.g., Facebook, Instagram). This data may include:
- Profile Information: Publicly available details like your social media posts, likes, and interactions from Facebook or Instagram.
- Social Media Usage: Data related to your interactions with social media platforms connected to GrowthX Marketing API.
How We Use Your Information
We process your personal data for the following purposes:
- To Provide and Manage Services: To authenticate users, create accounts, and enable the GrowthX Marketing API.
- To Improve Services: To enhance user experience, provide personalized content, and improve functionality based on your preferences.
- To Comply with Legal Obligations: To comply with applicable laws, regulatory requirements, and respond to lawful requests from government authorities.
- To Protect Legal Rights: To protect the rights, property, and safety of GrowthX Analytics Pvt. Ltd., its users, and the public.
- For Marketing and Communication: We may use your contact details to inform you about product updates, promotions, or important notices.
- To Process Payments: If relevant, to process transactions and provide support for financial and billing purposes.
Sharing Your Information
We will not sell, rent, or lease your personal data to third parties. However, we may share your data with trusted third-party service providers, or as required by law:
- Service Providers: Third-party vendors who assist in providing our services, such as hosting, maintenance, analytics, payment processing, and customer support.
- Business Transactions: In the event of a merger, acquisition, or sale, your personal data may be transferred as part of that transaction.
- Compliance with Legal Obligations: If required by law, we may disclose your data to comply with legal obligations, respond to claims, or protect the rights and safety of others.
Data Security
We take data protection seriously and use industry-standard security measures to safeguard your personal data. These include:
- Encryption: All sensitive data transmitted via our services is encrypted using SSL/TLS encryption.
- Access Control: Only authorized personnel have access to your personal data, and access is granted based on necessity.
- Regular Audits: We conduct regular security audits to ensure compliance with our data protection policies.
Despite our best efforts, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee the absolute security of your personal information.
Data Retention
We will retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for legal, accounting, or reporting requirements.
- Inactive Accounts: We may retain your data for [X months/years] after account inactivity, and delete it after this period unless required for legal compliance.
- Legal Obligations: We retain certain data to comply with legal obligations or resolve disputes.
User Rights
As a user, you have several rights under various privacy laws, including the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA), such as:
- Right to Access: You can request a copy of the personal data we hold about you.
- Right to Rectification: You can request that we correct or update your data.
- Right to Deletion: You can request that we delete your personal data, subject to certain legal exceptions.
- Right to Object: You can object to the processing of your data for direct marketing purposes or on legitimate grounds.
- Right to Portability: You can request that we provide your data in a structured, commonly used, and machine-readable format.
To exercise your rights, contact us at hello@growthxanalytics.com.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website and platform:
- Essential Cookies: Required for the basic functionality of our service.
- Performance Cookies: Used to track the performance and analytics of our website and services.
- Marketing Cookies: Used to deliver personalized advertisements based on your usage.
You can control cookie settings through your browser or device settings.
Data Transfers
Your data may be transferred to, and stored in, locations outside your country of residence. By using the GrowthX Marketing API, you consent to the transfer and storage of your personal data in accordance with this Privacy Policy.
Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. We will notify you of any significant changes by updating the Effective Date of this policy. You are encouraged to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
